Once your driver is assigned, you’ll receive direct contact information for their dispatch team. Typically, your driver will reach out at least one hour before pickup and delivery.
You can cancel risk-free before a driver is confirmed. If a driver has been assigned, you will be charged a non-refundable deposit. Orders can’t be canceled after the vehicle has been picked up.
Yes, after dispatch, you’ll have the carrier’s contact information for status updates. Drivers can’t answer calls while driving, but their dispatch team or our customer service can provide timely shipment updates.
Drivers schedule pickups based on proximity and availability closer to your requested date. Our dispatch team will contact you as soon as there’s an update.
You’ll be notified once a driver is assigned, typically within 24-48 hours of your preferred pickup date, although timing can vary depending on route specifics and driver availability.
You can either fully pay by credit card when dispatching your driver or partially pay upfront and pay the remainder (cash, money order, cashier’s check) directly to your driver at pickup or delivery.
Generally, vehicles should be emptied of personal belongings as they’re not covered by cargo insurance. Special exceptions can sometimes be arranged with an additional fee.
Yes, heavier vehicles affect fuel efficiency and pricing. Overweight loads may incur extra charges at weigh stations.
Yes, Elite Shipping offers enclosed transport recommended for valuable exotic and classic cars, ensuring additional protection.
Essential documents include paid-off vehicle proof, government-issued IDs, vehicle registration, bill of sale, certified title copies, and possibly a Power of Attorney, depending on port and destination requirements.
Most carriers now offer GPS tracking for real-time or periodic updates via apps, websites, or SMS, enhancing shipment transparency.
Seasonal price variations occur due to fluctuating supply and demand, driver availability, and route accessibility.
Tipping is optional but customary at 5-10% for local or state transports and 10-20% for longer distances, based on satisfaction and budget.
Using a reputable car transporter like Elite Shipping ensures safe, efficient cross-country transport, avoiding the stress, wear, and expenses of driving it yourself.
Yes, professional shipping is safer than driving yourself, reducing vehicle wear and potential travel risks. Our trained drivers ensure secure handling and delivery.
Car shipping costs depend on distance, vehicle type, condition, pickup/delivery accessibility, seasonal demand, and chosen transport method.
Save by shipping during off-peak seasons, choosing accessible locations, and opting for open-carrier shipping.
Prioritize a reputable, transparent company offering fully insured drivers, strong customer service, and shipment tracking for peace of mind.
Yes, Elite Shipping is legitimate with over 7 years in the industry and strong ratings across Google, BBB, and Trustpilot.
The carrier picks up and delivers as close to your address as safely possible, subject to accessibility constraints like street size or overhead obstacles.
Typically, pickups occur within 1-3 days of your readiness date, with transit usually taking 3-4 days. Early booking enhances coordination.
Vehicles are typically transported on open 8-10 car haulers. Enclosed trailers are recommended for premium vehicles.
Personal items aren’t typically allowed or insured, with certain exceptions under specific arrangements and weight limits.
Terminal storage might occur if pickup/delivery points are inaccessible or timing doesn’t align for direct exchanges.
Carrier size depends on the vehicle’s size and transport distance; larger carriers are preferred for longer routes.
Midwest-East Coast: 4-6 days, East Coast-West Coast: 7-10 days, South-North: 5-7 days. Times are approximate.
Document new damage immediately with the driver, report to your transporter, and provide estimates to facilitate reimbursement.
Cost factors include distance, vehicle specifics, modifications, condition, seasonal driver availability, and additional services.
Yes, cash payments at delivery often receive discounted pricing.
Yes, active and retired military personnel receive discounted pricing.
Deposit via credit cards, electronic transfer, checks; balance due in cash, money order, or certified check at delivery.
Full payment is legally required upon service completion. Disputes are handled separately by contacting customer support.
Deposits are refundable until a driver is scheduled, after which deposits are non-refundable.
Yes, discounts available when multiple vehicles share the same carrier.
Yes, but specialized equipment is needed, and additional fees apply. Notify us when booking to arrange appropriate transport.
Personal items are permitted up to 100 lbs, stored discreetly in the trunk or below window level; however, they’re not insured during transport.
No, the vehicle itself and keys are sufficient. License plates are not mandatory for transport.
Absolutely—specialized carriers handle modified or oversized vehicles. Call us to get a tailored quote based on dimensions.
Pricing varies based on specifics such as car size, transport method, and time of year. For precise costs, use our instant price calculator.
Yes, professional shipping makes it straightforward to buy a car remotely and ship it securely and economically to your new location.
Costs depend on distance, vehicle size/type, operational status, shipping method, seasonality, and pickup/drop-off accessibility.
Yes, Elite Shipping automatically includes cargo insurance for your vehicle during transit.
Initially, just city and ZIP code are sufficient. Exact address needed before dispatch.
Recommended 2-3 weeks in advance; expedited services available for urgent cases.
No, the original or current value of the vehicle doesn’t affect transport rates.
Yes, real-time online tracking is provided with 24-hour accessibility.
Carrier insurance covers transport damage, but personal auto or homeowner’s insurance may sometimes be primary depending on the agreement.
No, personal item damage during transport isn’t covered by carrier insurance.
No deductible required.
It’s the earliest date your vehicle is ready for pickup. Actual pickup may vary based on carrier availability within 1-5 business days.
Pickup dates can be guaranteed upon request; however, exact delivery dates cannot be guaranteed due to road and traffic uncertainties.
Your vehicle is generally picked up and delivered directly to your specified locations, subject to accessibility. If there are restrictions (narrow streets, low trees), alternate nearby locations may be arranged.
Yes, someone over 18 must be present to sign inspection reports and handle keys at both pickup and delivery.
Approximately 1/4 tank of gas is recommended to facilitate loading and unloading.
It’s an official document recording pre-existing vehicle conditions, shipping terms, and contact information necessary for insurance claims and service confirmation.
Yes, non-running vehicles can be shipped using specialized equipment at an additional cost; this must be disclosed at booking.
Limited personal items under 100 pounds may be placed discreetly in the trunk or below window level, but they’re not insured.
No, only the vehicle itself and keys are required for shipping.
Yes, specialized carriers handle modified or oversized vehicles; call for a customized quote.
Open carrier (most common, exposed) and enclosed carrier (recommended for luxury or classic cars) are both available.
Costs vary based on vehicle type, condition, transport method, and season. Professional shipping saves wear and related expenses compared to self-driving.
Yes, including salvage and other auction types. Ensure full payment and readiness for vehicle release. Additional fees may apply if the vehicle’s running condition differs from booking details.
Elite Shipping transports any vehicle, including cars, motorcycles, boats, and non-running vehicles.
Costs depend on vehicle specifics, shipping method, and timing. Obtain exact pricing via our shipping cost calculator.
Professional car shipping services simplify moving a newly purchased vehicle to another state, saving you time and stress compared to self-transport.
Shipping cost depends on distance, vehicle specifics, transport method, condition, and seasonal demand. Use our calculator for precise quotes.
Yes, all shipments include cargo insurance covering your vehicle during transit.
Yes, quotes are free, anonymous, and obligation-free. A $75 refundable deposit secures a shipping date, deducted from total cost and refundable if canceled before driver assignment.
Damage caused by personal belongings inside the vehicle isn’t covered by cargo insurance, as shifting items can cause damage during transit.
No, there’s no deductible required in case of insurance claims related to transport damage.
It’s the first date your vehicle can be picked up, though the exact date may vary within 1-5 days based on carrier availability.
Pickup dates can be guaranteed upon special request; delivery dates are estimated due to unpredictable factors such as traffic and weather.
The carrier aims for direct door-to-door service. If streets or locations are restricted, alternative accessible points like parking lots will be arranged.
Yes, an adult (18+) must be present at both pickup and delivery to sign off inspections and provide keys.
Leave approximately 1/4 tank of gas in your vehicle, enough for loading/unloading but not excessively heavy.
It’s a document recording your vehicle’s condition, the shipping agreement, and contact information required for insurance claims and shipment validation.
Elite Shipping offers open carrier transport (standard, exposed trailers) and enclosed carrier transport (recommended for luxury and classic vehicles).
Costs depend on vehicle details, transport type, and timing. Professional transport typically saves you money compared to the wear and expenses of self-driving.
Yes, Elite Shipping can pick up cars from salvage or standard auctions. Ensure all paperwork and payments are finalized beforehand; fees may vary if vehicle condition differs from initial booking.
Elite Shipping transports all vehicle types, including cars, trucks, motorcycles, boats, and non-operational vehicles.
Yes, all quotes from our calculator or agents are completely free, anonymous, and without obligation. A refundable $75 deposit is only required when confirming a shipping date, refundable if canceled before driver assignment.
+1 (225) 377 4496
1308 South Loop west
Houston, TX 77054
info@elitesshipping.com
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